Location : Mumbai
Industry : Manufacturing
Under CEO Shripad Gaikwad’s leadership, Ashok Laser has thrived with Laser Technologies' custom solutions. Their precision laser cutting machines have enhanced efficiency and productivity, backed by exceptional service support that ensures seamless operations and growth.
Under the direction of CEO Shripad Gaikwad, Ashok Laser has developed into a leader in laser technology, providing cutting-edge solutions to various industries. Over the years, his company has transformed into a leading name in the industry, and A significant portion of Ashok Laser's success can be attributed to its partnership with Laser Technologies.
Mr Gaikwad embarked on his journey with Laser Technologies when he needed a bespoke solution for a custom 6.5-meter trailer machine, facing the challenge of finding a manufacturer that could meet his requirements for precision and reliability. This bespoke equipment was not readily available in the market, and Mr Gaikwad needed a manufacturer capable of delivering a machine with pinpoint accuracy and reliability. After thorough research, he chose Laser Technologies, a decision that would ultimately redefine the trajectory of his business.
The laser cutting and Tube Cutting Machines provided by Laser Technologies have met and exceeded Ashok Laser’s expectations. Mr. Gaikwad shares, “We were looking for a manufacturer who could offer a tailored solution that no one else could. Laser Technologies took the time to craft the first-of-its-kind machine with incredible accuracy. Although it took time to develop, the final product has been a perfect fit for our needs.” Laser Technologies have become the cornerstone of Ashok Laser's operations, significantly enhancing both productivity and profitability. Mr Gaikwad notes, “Our machines are running smoothly, and the accuracy they provide has made a huge difference in the efficiency of our processes.”
However, what truly sets Laser Technologies apart, according to Mr. Gaikwad, is its unparalleled service support. In the fast-paced manufacturing sector, reliable after-sales support is crucial. Mr Gaikwad highlights, “Whenever a problem arises, engineers from Laser Technologies are quick to diagnose and resolve issues. For example, if the same issue occurs repeatedly, the engineers know exactly how to fix it immediately, ensuring minimal downtime.”
As the warranty for his laser source was nearing its end, a potential issue arose. With just two months remaining before the warranty expired, he was apprehensive about the potential production impact. Due to Laser Technologies' rapid response, the necessary parts were swiftly sourced and dispatched to China, ensuring uninterrupted operations. Mr Gaikwad recalls, “Despite the urgent circumstances, they managed the situation with the utmost professionalism. My laser source was repaired within two days, preventing any setbacks to our production timeline.”
Looking back at his partnership with Laser Technologies, Mr Gaikwad is full of praise for both their innovative technology and commitment to customer satisfaction. “Laser Technologies has been a key partner in helping us grow and stay ahead in our industry. Their machines are top-notch, and their customer service is outstanding. It’s rare to find a company that combines both technological expertise and a genuine commitment to its customer's success.”
In his testimonial, Mr Gaikwad vividly demonstrates how Laser Technologies empowered Ashok Laser to surpass boundaries and attain unmatched growth. His experience with Laser Technologies is a testament to the transformative power of cutting-edge solutions paired with exceptional service. According to Mr. Gaikwad, Laser Technologies remains the benchmark for businesses aiming to enhance their operations with precision, innovation, and reliability.